This is the land of service with a scowl and the permanently closed help desk. It is the home of the pickpocket and beggar.
I might not agree with some of the other results - London is of course the friendliest city in the universe, and I find Moscovites to be very friendly. Zurich is not unfriendly, its just dull. Beyond dull, actually. Its what being in a coma must be like.
As for Amsterdam being friendly, If Europe were to have an enema, that is where they would put the tube. Whoever put that one on the list must have been high on crack. Its a dump.
Glad I got that off my chest!